FAQ
How can I track my order?
Once your order ships, you’ll receive an email with a tracking number. You can track it directly on the carrier’s website.
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Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast shipping. If you need to make changes, please contact us immediately at hello@undressedcode.com. Once shipped, we can’t cancel or modify the order.
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What is your return and exchange policy?
We offer returns and exchanges within 7 days of delivery.
• Returns: Items must be unworn, unwashed, and with all original tags.
• Exchanges: For a different size or color, return the item and place a new order.
• Shipping fees are non-refundable.
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How long does shipping take?
Our standard shipping time is 10–18 business days, depending on your location. You will receive a tracking number once your order is shipped.
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How do I contact customer service?
We’re happy to help! Email us at hello@undressedcode.com. We usually reply within 1–2 business days.